Human Resources Training Products
Communication Toolkit
CRM Learning-produced and master-distributed video programs sale! Save 50% when you buy 3 or more copies; buy 2 copies and save 40%. Save 15% off purchase of 1 video. Offer good through June 28, 2013. Some exclusions apply. Contact your account manager for details.
Designed for maximum flexibility, the Communication Toolkit provides you with high quality video vignettes that you can easily incorporate into your own custom training courses. Each vignette/clip runs anywhere from 20 seconds to 3 minutes and depicts a common workplace interaction. Suggestions are provided for using the clips to draw out specific lessons on communication.
The 39 clips in the Toolkit fall into the following communication skill categories:
- Speaking Clearly and Specifically
- Listening/Asking for Clarification (CLICK HERE for preview)
- Nonverbal Communication (CLICK HERE for preview)
- Resolving Conflict/Difficult Conversations (Click on Online Preview link above to view)
- Group Communication
- Presentation Skills
Format 1: The clip is introduced with some brief narration. The narration sets up the scene and gives a very general idea of what to look for in the vignette. As the narration plays, key phrases and words are highlighted through on-screen graphics.
Format 2: The scene plays without any set-up narration/onscreen graphics.
* A CRM Learning Production
Product type: DVD
Available languages: English
Communication Breakdown
Communication Nightmares: Solutions to Your Top Communication Problems
Dialogue - Now You’re Talking!
OUCH! That Stereotype Hurts