Human Resources Training Products
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Designed for maximum flexibility, the Communication Toolkit provides you with high quality video vignettes that you can easily incorporate into your own custom training courses. Each vignette/clip runs anywhere from 20 seconds to 3 minutes and depicts a common workplace interaction. Suggestions are provided for using the clips to draw out specific lessons on communication.
The 39 clips in the Toolkit fall into the following communication skill categories:
- Speaking Clearly and Specifically
- Listening/Asking for Clarification (CLICK HERE for preview)
- Nonverbal Communication (CLICK HERE for preview)
- Resolving Conflict/Difficult Conversations (Click on Online Preview link above to view)
- Group Communication
- Presentation Skills
Format 1: The clip is introduced with some brief narration. The narration sets up the scene and gives a very general idea of what to look for in the vignette. As the narration plays, key phrases and words are highlighted through on-screen graphics.
Format 2: The scene plays without any set-up narration/onscreen graphics.
* A CRM Learning Production
Product type: DVD
Available languages: English